Your questions
Parcourez notre FAQ pour trouver les réponses à vos questions
Creations and manufacturing
What types of jewelry do we offer?
We offer a diverse range of jewelry, including rings, necklaces, bracelets and earrings.
What materials do we use for our jewelry?
Our jewelry is made from 18-carat recycled gold and set with precious stones and fine stones.
Are our jewelry handmade?
Yes, all our jewelry is handcrafted in our partner Parisian workshops.
Size guides
How do I know my finger size or neck size?
To find your size, refer to our guide.
Orders
Where can you buy our jewelry?
Share details about your shipping policies, item returns, or customer service.
Deliveries and returns
Do we ship to all countries?
Yes, we ship worldwide.
What are our delivery times?
Our jewelry is available on our website and also via our InstaShop (Instagram). We hope to be able to offer our jewelry in a physical store soon.
How much does delivery cost?
For France and Europe, jewelry delivery is free.
For other countries, delivery will be estimated based on the country of delivery. Customs fees may be requested by the authorities of the destination country.
What will I receive with my jewelry?
Carefully packaged in its case, your jewel will be accompanied by your invoice and a Certificate of authenticity.
For jewelry set with a diamond of more than 0.3 carats, a GIA or HRD Laboratory certificate will also be attached.
Is my jewelry insured upon delivery?
Yes, absolutely. This is a non-negotiable point, upon delivery, all your jewelry is insured up to its purchase value.
What is our return policy?
We offer free returns for resizing. For all other returns, please contact us within 30 days of receiving your jewelry.
Guarantee
Is my jewelry guaranteed?
All our jewelry is guaranteed for life against manufacturing defects. You will also receive a certificate of authenticity with each purchase.
And in the event of a return, we will assess your jewelry to confirm that it is indeed a manufacturing defect.
Interview
How do I care for my jewelry?
Find all of our advice and step-by-step instructions for cleaning your jewelry at home in our guide .
Discover all our creations
- Collection Aura
- Collection Éclosion